Case management in primary care for frequent users of healthcare services with chronic diseases and complex care needs: implementation and realist evaluations

Projet lauréat du concours subventions programmatiques (automne 2017) du Réseau ISSPLI (IRSC).

Responsables

Catherine Hudon, Shirley Bighead, Cameron J. Campbell, Lynn H. Edwards, Geneviève Landry, Véronique Sabourin, Tara Sampalli, Mike Warren, Joanne Young, F. Kris Aubrey-Bassler, Frederick I. Burge, Maud-Christine Chouinard, Shelley A. Doucet, Vivian R. Ramsden

Résumé

A common reason for frequent use of health care services is the complex health care needs of individuals suffering from multiple chronic conditions, often together with mental health comorbidities and/or social vulnerability. Individuals with such complex health care needs require a variety of services from various systems and community networks. This often leads to difficulties with the integration of care. Currently, case management (CM) is the most promising intervention to improve care integration and reduce inappropriate health care use and costs for this population. Our overarching goal is to inform policy makers, clinicians, patients/families, researchers, and other primary care stakeholders about what works when using CM in primary care, for which people, under what circumstances and in what ways.

Résultats

• Hudon, C., Bisson, M., Chouinard, MC. et al. (2023) Implementation analysis of a case management intervention for people with complex care needs in primary care: a multiple case study across Canada. BMC Health Serv Res 23, 377

• Hudon, C., Chouinard, M.-C., Sabourin, V. Mener un projet de recherche multi-provinces en partenariat avec des patients : l’expérience de l’équipe PriCARE, webinaire Réseau-1 Québec présenté le 11 décembre 2020
  • Diapos – Version française
  • Diapos – Version anglaise
• Hudon, C., Danish, A., Lambert, M., et al. (2021). Reconciling validity and challenges of patient comfort and understanding: Guidelines to patient‐oriented questionnaires. Health Expectations.
• Hudon, C., Chouinard, M., Aubrey-Bassler, K., et al. (2018). Case management in primary care for frequent users of healthcare services with chronic diseases and complex care needs: an implementation and realist evaluation protocol. BMJ Open 8(11).
• Chouinard, M., Bassler, K., Burge, F., et al. (2018). La gestion de cas en soins de première ligne pour les grands utilisateurs de soins atteints de conditions chroniques et ayant des besoins de santé complexes : protocole d’une évaluation d’implantation et d’une évaluation réaliste. Affiche présentée à la Journée annuelle du Réseau-1 Québec, le 15 juin 2018.